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Legal

Privacy Policy

Effective Date: March 26, 2026

FundClaro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit FundClaro.com and use our market sentiment analysis services. If you disagree with its terms, please discontinue use of the platform.

1. Information We Collect

1.1 Information You Provide

  • Account registration data: name, email address, and password (stored as a secure hash).
  • Billing information processed via Stripe (we do not store full card details on our servers).
  • Communications you send us (support requests, feedback).

1.2 Information Collected Automatically

  • IP address, browser type, device identifiers, and operating system.
  • Usage data such as pages visited, features used, session duration, and clickstream data.
  • Log files and error reports used to maintain platform stability.

1.3 Information from Third Parties

  • Stripe payment status and billing history, subject to Stripe's own Privacy Policy.
  • Publicly available financial news and market data providers used for sentiment analysis.

2. How We Use Your Information

  • Create and manage your account and authenticate identity.
  • Provide, operate, and improve the sentiment analysis platform.
  • Process payments and manage subscriptions through Stripe.
  • Send transactional emails (confirmations, receipts, resets).
  • Send product updates or marketing communications (with opt-out).
  • Detect, investigate, and prevent fraud and abuse.
  • Comply with applicable legal obligations.

3. Legal Basis for Processing (GDPR)

If you are in the EEA, we process personal data under:

  • Contract performance.
  • Legitimate interests (platform improvement, fraud prevention, security).
  • Legal obligation compliance.
  • Consent for optional marketing communications, withdrawable at any time.

4. Sharing of Your Information

We do not sell, trade, or rent personal data. We may share data only in limited cases:

  • Service providers (Stripe, hosting, analytics) under confidentiality obligations.
  • Legal requirements (law, court order, governmental authority).
  • Business transfers (merger, acquisition, asset sale) with prior notice.
  • Protection of rights and enforcement of Terms of Service.

5. Data Retention

We retain personal data while your account is active or as necessary to provide services. After account deletion, data is deleted or anonymized within 30 days, except where longer retention is required by law (for example, billing records retained for 7 years for tax compliance).

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access a copy of your data.
  • Rectify inaccurate or incomplete data.
  • Request erasure, subject to retention requirements.
  • Receive portability in a machine-readable format.
  • Object to processing based on legitimate interests.
  • Request restriction of processing.

To exercise these rights, contact [email protected]. We respond within 30 days.

7. Cookies

We use essential cookies for platform operation (session management, authentication) and optional analytics cookies for usage insights. Non-essential cookies can be disabled in browser settings. A detailed Cookie Policy is available on our website.

8. Security

We implement industry-standard measures including HTTPS/TLS encryption, hashed password storage, and regular security reviews. No internet transmission method is 100% secure.

9. International Transfers

Our servers are in the European Union. If you access FundClaro outside the EU, your data may be transferred to and processed in the EU with appropriate safeguards under applicable data protection laws.

10. Children's Privacy

FundClaro is not directed to individuals under 18 and does not knowingly collect personal data from minors. If you believe a minor provided data, contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes are communicated by email or prominent platform notice at least 14 days before they take effect. Continued use after that date constitutes acceptance.

12. Contact Us